Many common problems can be identified and solved using our Database FAQ (Frequently-Asked Questions) & Troubleshooter. If you don't see your problem listed or if you still can't resolve it, of course you can always call us at 212-217-4400 or text us at 646-759-9553.
If you are not a current FIT or SUNY student or employee, you must request an appointment in order to use the FIT Library. Please see Visit the Libraryand submit your request through the form on that page.