Ways to contact us

WAYS TO CONTACT US: One-on-one consultations with a librarian | Chat | Text | Email (using form) | Phone | In person (drop in )

Question Form (Email us)

Didn't find an answer in our Q&As? Submit this form and get an answer from FIT Library.
Spring Hours in effect January 26 - May 24, 2019
Click for our complete hours, holiday, and breaks closing information  
During weekday daytime hours, most questions are answered within 2 hours, but please allow up to 24 hours for a response. You can use our chat service for more immediate answers. Responses will be delayed when the library is closed for holidays, breaks, or emergencies.

Your Question
Your Info

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What's covered in the Q&A's? What's not and where else can I search?

  • The Q&As are [mostly] some of the real questions submitted through our Ask The Library service by FIT students, faculty, alumni and other researchers.
  • While some of the questions and answers are really specific, many are more general and deal with library policies, services and materials.
  • If you're looking for detailed suggestions on how to research a subject--what databases or books to use, help with choosing words and phrases to get a better search result, etc-- try our Research Guides
  • The library website search will search all library pages (but not these Q&As) and give you the most detail on library policies (e.g. borrowing books and DVDs) and services (e.g. computers, software, printing, copying and scanning).
  • StyleCat is the way to see if the FIT Library has the book, e-book or DVD you want
  • Our Databases A-Z page lists all of the library's online subscriptions for articles, reports , statistics, images, etc.
  • Are you not sure where to search or overwhelmed by the choices? You can always still Ask the Library via our question form, email, live chat, phone or in person!

Chat with FIT Library

See Library schedule for additional changes in hours due to holidays and college break periods. Chat hours are more limited than library opening times.

  • Spring Chat Hours 2019 (January 26- May 25, 2019)
    • Mon-Thurs:  10 am - 8pm
    • Friday 10am - 6:30pm
    • Saturday: 1:30 pm - 6:30 pm
    • Sunday: 11am - 8pm

More ways to contact us

Visit us in person! Librarians and library staff are located at the Research Services Desk on the 5th floor of the library during these hours.

You can also

If you are not a current FIT or SUNY student or employee, you must request an appointment in order to use the FIT Library. Please see Visit the Library and submit your request through the form on that page.

To request a library instruction session/research overview/tour for your class, use this form (instead of submitting a question, chat, or text message) for the quickest response.

One-on-One Research Help

Would you like to meet with a librarian one-on-one to find information you need for a paper or project?
Fill out this form (you must use your FIT email to login, not another Gmail account)
to request a meeting at a mutually convenient time,

  • Only current FIT students and employees are eligible
  • Appointments are available Monday-Friday 9am - 5pm, subject to librarians' availability.
  • Please detail what you'd like to discuss or explore, let us know if you've already started your research, and tell us how much time you have available to meet

Database problems?

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