Answered By: Maria Rothenberg, FIT Librarian
Last Updated: Dec 03, 2020     Views: 78

If you're not sure what your FIT user name and password are, check here.

Most of our databases are licensed for use only by current FIT students and employees, so you must use your own user name & password to access them. 
Because of licensing restrictions, there are no other ways to connect to the system remotely.
Contact IT for FIT for more help with user name and password issues.

The phone number for the HELP desk is 212-217-HELP(4357).

Question Form (Email us)

Question form (email us)
Didn't find an answer in our Q&As? Submit this form and get an answer from FIT Library.

If you are reporting a problem using one or more of our databases, please attach a screenshot showing the entire page including the specific error message.

During weekday daytime hours, most questions are answered within 2 hours, but please allow up to 24 hours for a response. You can use our chat service for more immediate answers. Responses will be delayed when the library is closed for holidays, breaks, or emergencies.

Click for additional detailed library department hours.

Your Question
Your Info

Please check that you enter your email correctly (spelling, punctuation, etc). If incorrect, you may not receive a response.

Fields marked with * are required.

Chat with FIT Library

 

Questions about visiting the FIT Library?

If you are not a current FIT or SUNY student or employee, you must request an appointment in order to use the FIT Library. Please see Visit the Library and submit your request through the form on that page.

FAQ Actions