Research & Instructional Services are available at the Library Services Desk on the 5th floor of the library. Scroll down for all the ways to contact us!

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You can use our question form below 24/7 to submit questions when chat is not available. Responses will be sent when we reopen. Last minute changes to a specific day's hours will be updated on the Library home page .

Spring Semester Chat Hours (January 27 - May 22, 2025)

  • Monday - Thursday : 10:00 am - 7:00 pm
  • Friday: 10:00 am - 6:00 pm
  • Saturday : Chat is offline
  • Sunday : 1:00 pm - 7:00 pm


Changes: 

  • Sunday April 27:  Chat will be offline.
    You can submit a Question Form and we will respond on Monday April 28.
EMAIL US through the "Question Form" below"
EMAIL US through the "Question Form" below"
PHONE : 212-217-4400
PHONE : 212-217-4400 more info
TEXT US : 646-759-9553

TEXT US : 646-759-9553

more info
Schedule a One-on-one CONSULTATION WITH A LIBRARIAN (by videoconference or in-person).
Schedule a One-on-one CONSULTATION WITH A LIBRARIAN (by videoconference or in-person).
  • This service is for currently registered FIT students only.
  • Current FIT undergraduate students can log into this platform (STARFISH) using their regular FIT user name/password to find an available librarian and/or a specific timeslot. Meetings will be conducted by video conference or in-person; please check the librarian's profile and specify your preferences when you submit a request. If you have trouble with the link, please look for Starfish in MyFIT, or email maria_rothenberg@fitnyc.edu.
  • Graduate students, faculty, and staff : Please email maria_rothenberg@fitnyc.edu or contact the Library Liaison (click for list)  assigned to your department. The [Starfish] links above are not accessible by FIT graduate students or employees.

 

Question Form (Email us)

Question form (email us)
Didn't find an answer in our Q&As? Submit this form and get an answer from FIT Library.

If you are reporting a problem using one or more of our databases, please attach a screenshot showing the entire page including the specific error message.

During weekday daytime hours, most questions are answered within 2 hours, but please allow up to 24 hours for a response. You can use our chat service for more immediate answers. Responses will be delayed when the library is closed for holidays, breaks, or emergencies.

Click for additional detailed library department hours.

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DATABASE PROBLEMS? 

Go to the FIT Library: Database FAQ and Troubleshooter for any announcements about FIT Library database known problems. If you don't see what you need there, ask us/let us know via chat, text, or submitting a question/comment through our form.

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