Research & Instructional Services are available at the Library Services Desk on the 5th floor of the library. Scroll down for all the ways to contact us!

CHAT HOURS for Summer Semester (May 30 - August 3, 2023):

  • Monday - Thursday 10:00 am - 6:00 pm
  • Friday : Closed except 
    •  June 2, June 23 and July 7: 10:00 am - 4:00 pm
  • Saturday- Sunday : Closed, no chat services
  • CLOSED: 
    Monday, June 19 in observance of Juneteenth.
    Tuesday, July 4 for Independence Day

You can use our question form below to submit questions when chat is not available.

EMAIL US through the "Question Form" below"
EMAIL US through the "Question Form" below"
PHONE : 212-217-4400
PHONE : 212-217-4400 more info
TEXT US : 646-759-9553
TEXT US : 646-759-9553 more info
  • Current FIT undergraduate students can log into this platform (STARFISH) using their regular FIT user name/password to find an available librarian and/or a specific timeslot. Meetings will be conducted by video conference or in-person; please check the librarian's profile and specify your preferences when you submit a request. If you have trouble with the link, please look for Starfish in MyFIT, or email
  • Graduate students, faculty, and staff : Please email or contact the Library Liaison (click for list)  assigned to your department.


Question Form (Email us)

Question form (email us)
Didn't find an answer in our Q&As? Submit this form and get an answer from FIT Library.

If you are reporting a problem using one or more of our databases, please attach a screenshot showing the entire page including the specific error message.

During weekday daytime hours, most questions are answered within 2 hours, but please allow up to 24 hours for a response. You can use our chat service for more immediate answers. Responses will be delayed when the library is closed for holidays, breaks, or emergencies.
Click for detailed library hours 

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Go to the FIT Library: Database FAQ and Troubleshooter for any announcements about FIT Library database known problems. If you don't see what you need there, ask us/let us know via chat, text, or submitting a question/comment through our form.